During a wash cycle, your LG washing machine may stop working. If the control panel has an electronic display and the AE code appears, this indicates an error. What happened?
Explanation
This combination of letters means that the stop occurred due to an automatic shutdown error.
What to do if the AE error code appears on your LG washing machine display
What should you do if this situation occurs with your washing machine?
It is not necessary to call the service immediately, first do the following:
- Checking the control module of the LG washing machine.
Unplug the appliance, wait a while (15-20 minutes is recommended), and then plug it back in. After this reboot, the machine may resume normal operation.
- Checking the washing machine tray.
In machines equipped with the Aquastop leak protection system, check the special tray. If water has accumulated there, the float sensor has triggered, signaling a leak. Inspect all connections and clamps, and repair any that have come loose during transportation or relocation.
Call a professional
If you can't resolve the issue yourself, contact a professional for help. Below are possible causes of this error and repair prices, including the cost of parts. Price The market average is indicated, since for different LG models Parts and spare parts vary in price and complexity of repair work.
| Signs error occurrence |
Possible cause of the error
|
Necessary actions
|
Cost of repairs, including spare parts, RUB |
| The wash cycle stops and the code AE or AOE appears on the display. | Control unit failure, processor failure | If the processor is in good working order, the faulty elements are replaced by soldering; otherwise, a new display module must be installed. | 3000-5500 |
| The tray fills with water, the Aquastop system fails, and the AE error lights up. | 1. The rubber cuff is damaged due to damage from a sharp object or exposure to fungus.
2. Failure of the drain or other pipe as a result of damage from a sharp object from the drum
3. Failure of the washing machine tank |
The part is replaced or repaired by gluing.
The pipes are being replaced
If the tank can be disassembled, it is replaced; otherwise, the machine cannot be repaired. |
3600-5000
2000-3600
8000-10000 |
| There is no liquid in the tray, the AE error is displayed, the Aquastop system makes a clicking sound | Failure of the leak protection system | The system is replaced, but in some cases repairs may be sufficient. | 3600-5600 |
Tell the technician about your problem, specify the exact name washing machine models and leave your contact information.
Our master is a specialist A technician will arrive at your chosen time between 9:00 AM and 9:00 PM, determine the cause of the problem, calculate the repair cost based on your LG washing machine model, and perform all necessary repairs to resolve the 5E error. If you decline the repair, the technician's visit is free.
