Typically, this error occurs at the beginning of the wash cycle. Samsung washing machines rarely display errors. However, it can happen that you start a wash cycle, but instead of filling with water, your Samsung washing machine displays a door, de, or ed error. If this is the first time this has happened, the error may also appear during the wash cycle.
De, Ed, or Door errors on my Samsung washing machine. What to do?
What happens when this error occurs:
- Unable to close the washing machine door;
- The door was closed successfully, but it does not lock;
- The washing machine does not open at all after washing.
If your Samsung washing machine does not have a screen, the error is indicated by all mode indicators flashing and the temperature indicators constantly lit.
What does the door error mean?
All the codes for this error indicate the same thing: the machine is unable to close or lock the drum door. The error "de" is an abbreviation for "Door Error."
In a small number of cases, this error can be corrected by yourself, but more often than not, you will have to seek professional help.
Cases in which the Door, De, Ed error can be corrected manually:
- Make sure there are no obstructions preventing the door from closing. This could be laundry loaded into the machine.
- The problem could also be with the machine's control unit. Try letting it "rest." Disconnect the power for a few minutes and then turn it back on. This may help if the door error occurs for the first time.
- The problem may be electrical. You need to check the contacts on the door lock, also known as the hatch locking device.
If you've completed all of the above, but the Door error message is still showing on your Samsung car's display, it means only one thing: it's time to call a technician.
Possible problems that require repair:
This table lists the most common malfunctions that cause a Samsung washing machine to display a door error:
| Symptoms of the error | Possible cause of occurrence | Replacement or repair | Price for work and consumables |
| The car does not lock the hatch, the display shows Door, De, Ed. | The problem lies in the hatch locking device. | The lock that secures the door needs to be replaced. | Starting from 2900 and ending at 4500 rubles. |
| Washing is complete, the door does not open, the error is present. | |||
| The Samsung washing machine gave an error de at the very beginning of the wash cycle. | The microcircuit, in other words, it is called the indicator module, has reached the end of its service life. | Most likely, the module can be repaired. To do this, the burned-out radio components on its board must be replaced. In rare cases, the module itself may need to be replaced. | Repairs – starting from 3500 and ending at 5900 rubles. Replacement – starting from 7000 rub. |
| The washing machine won't close because the latch doesn't engage the door lock. The machine displays the ed error. | This can happen if there is physical impact on the hatch. | The door hinge needs to be repaired or replaced. | Starting from 1800 and ending at 3500 rubles. |
| The lock is mechanically damaged, which is why the machine hatch does not close or does not click into place. | The lock is faulty. | The lock needs to be repaired or replaced. | Starting from 2500 and ending at 4500 rubles. |
| The error is present intermittently and sometimes disappears. | The wiring is damaged, starting from the locking device and ending with the control unit. | The wiring should be replaced or the current wiring should be repaired. | Starting from 1500 and ending at 2900 rubles. |
**Repair prices shown include the cost of consumables. The final cost can be determined after diagnostics.
If you have not resolved the door, de, ed error on your Samsung washing machine on your own, you should contact the company's specialists for help.
During the conversation, you can choose the most convenient time for a specialist to arrive, who will conduct a free diagnostic and perform high-quality and fast repairs.
A lock replacement from 2900 rubles?!!! Are you completely nuts?!!! A lock costs up to 1000 rubles, usually 600-900 rubles. Replacing it means removing the wire around the rubber band and two screws for 2000 rubles?!!! Scammers!