The washing machine starts working, at first everything goes fine, the washing machine is collecting waterThe washing process begins. However, when the spin cycle is activated, the drum begins to spin slowly for approximately two to three minutes (while the remaining time remains the same), and then stops before it even begins spinning. After this, the washing machine displays the error code e4—a load imbalance error during drum spin-up.
If your Samsung washing machine does not have a display, then instead of the UE e4 error code, the 60 degree temperature indicator starts to light up and all the indicators start to flash.
Decoding the e4 error
The UE or E4 error code (error number E4 is more common in older Samsung washing machines) indicates excessive load on the drum's rotation axis. These errors most often appear during the first, fifth, or tenth minute of the spin cycle, but can also occur at other times after the spin cycle begins.
Please note! Error e4 And code=4E these are different things, Code = 4E means that there are problems with the water intake system.
Error code e4 or UE on a Samsung washing machine, is often informational in nature. To determine for sure whether your washing machine is faulty, try running it on the lowest power setting, without any laundry or detergent.
If the e4 error appears again even with this slow operation mode, it means there's definitely a problem. If no errors appear, you can fix the problem yourself.
Errors e4 and ue – how to get rid of them yourself:
Below we will consider the most common causes of the error code ue and error e4, and how to get rid of them will be discussed below:
- Linen imbalance. You likely loaded several small items and one large item (for example, a blanket and a few T-shirts or socks) into the machine, or you loaded items of different fabrics (for example, a jacket and cotton underwear). This can cause the Samsung washing machine to be unable to distribute the items evenly across the drum, resulting in an e4 or ue error. Try opening the washing machine and manually distributing the items more evenly. If the e4 error persists, try selecting a slower spin mode.
- Overload.
What happens if you overload the washing machine? When the weight of items in the washing machine exceeds the manufacturer's allowable weight, spin failure and the ue error are quite common. Remove some of the items and turn the spin cycle on againThe items you've pulled out will have to be wrung out yourself or separately, using the spin mode.
- Underload of linen.This could also be the reason why the washing machine isn't distributing the items on the drum. In this case, take two towels or towel-like items, wet them with water, place them in the washing machine, and restart the spin cycle. A lower spin cycle may also help.
- Control module failure.Try it turn off the washing machine For about ten to twenty minutes, and then turn it back on. This error is likely just a one-time glitch.
- Uneven surface.If your washing machine is installed on an uneven surface, it won't distribute the load evenly, especially during spin cycles. The display will then show an e4 or ue error. Adjustable feet can be used to level the washing machine.
Possible causes of breakdowns:
Currently, specialists and technicians have worked on approximately 3,000 units of this brand's equipment. From this data, we've identified the most common malfunctions that trigger the e4 error code.
The most common problems that people encounter are listed in this table:
| Signs of errors | Probable cause of appearance | Repair or replacement | Price (spare parts + work of the master) |
| The washing machine's spin cycle doesn't work, and the display shows the error code e4. The drum only spins clockwise or counterclockwise, i.e., in one direction. | The control board, the microcircuit that serves as the control center of the washing machine, is not functioning. | If the relay does not function (the drum rotates only clockwise or counterclockwise), the control module is not functioning, you just need to install a new relay. If the control module processor burns out (in this case, the washing machine drum will not rotate at all or the machine's motor will constantly run at low or high speeds), then a complete replacement of the board is required. |
We repair – from 3850 to 5550 rubles. Replacement – from 6950 rub. |
| My Samsung washing machine is making excessive noise during spin mode when the drum starts to rotate. Items aren't spinning, and the E4 error code appears on the display (as a combination of indicators if the washing machine is older). Stains are appearing underneath the washing machine. This problem is common with older appliances. | Bearings begin to deteriorate due to natural wear and tear and moisture. Possible black oil stains on the floor indicate a leak in the seal that prevents moisture from reaching the bearing. | Need to replace the bearing and seal for new ones. | from 4500 to 6600 rubles |
| Samsung washing machine the drum stops spinning and error e4 appears immediately after starting the program.
Or the UE e4 error appears during the spin cycle when the Samsung washing machine tries to pick up speed, and during washing the drum sometimes rotates in small jerks. |
Torn or delaminated / the drive belt has stretched.
If the belt breaks, the drum will stop rotating completely. If the drive belt becomes delaminated or stretched, the motor torque will be transmitted unevenly to the drum. This will prevent the tacho sensor, which monitors the drum speed, from starting the spin cycle. |
The drive belt needs to be replaced. | from 2450 to 3950 rubles |
| The Samsung washing machine vibrates heavily during the spin cycle, the washing machine makes creaking, knocking and banging noises, after which the error code e4 is displayed. | One or more of the shock absorbers, which are needed to dampen vibrations in the washing machine's drum, have failed. This causes the drum to become unbalanced during rotation. | All shock absorbers need to be replaced. | from 3450 to 4550 rubles |
| Error code e4 appears during washing, spinning, or rinsing. Before the error occurs, the washing machine stops the program. | The tacho sensor, which is responsible for the rotation speed of the washing machine drum, has failed. | The tachometer sensors need to be replaced. | from 3550 to 4550 rubles |
| The washing machine drum rotates easily by hand but does not spin in any mode.
Or the washing machine fails to pick up speed during spinning. In both cases, error e4 appears on the display. |
When the electric motor brushes wear out, the motor does not create the necessary magnetic field for its rotation. | The graphite brushes need to be replaced. | from 2750 to 4500 rubles |
