Sometimes, during the wash cycle, the machine stops and the 5E code appears on the display, although some see it as SE. In Samsung washing machines without a display, the 40°C temperature light comes on and all mode indicators begin flashing.
Such indicators are typical when a problem arises. draining waterIf, for various reasons, the washing machine is unable to drain the water from the drum, it displays error code 5E.
What to do if error code 5E appears on your Samsung washing machine monitor
Problems with the drainage system can be caused by a number of reasons, some of which can be corrected. on one's own Without the help of specialists. First, you need to forcefully drain the water according to the instructions and empty the drum of laundry. Then, follow these steps.
- Checking the control module
The electronic controller needs to be reset. Samsung washing machine, unplugging it for 10-15 minutes. If the control module malfunctions accidentally, normal operation will resume after being plugged back in.
- Checking the drain pump contacts
If the washing machine has been subjected to external influences, such as being moved or transported, it is likely that the wire connection between the drain pump and the electronic controller has been damaged. It may be sufficient to repair the connection by tightening the wires at the point of contact.
- Checking the drain hose
The drain hose in the washing machine must not have any kinks. It is necessary install it so that they cannot occur during operation. This is especially true for long hoses, as they are more difficult to securely position. The hose should also be checked for blockages.
- Checking the drain filter
To eliminate possible blockage, it is necessary flush the drain filterIt's located in a hatch, usually in the lower right corner of the front of the washing machine. The filter is unscrewed counterclockwise and then removed. A small amount of water will leak out of the resulting hole; this is normal.
- Checking the connection point to the sewer
The trap connecting the drain hose to the sewer system needs to be checked and flushed. The problem may lie in the sewer itself. This can be verified by disconnecting the drain hose and directing it into a container, such as a bathtub, basin, or similar. If the machine runs and drains water when turned on, it's working properly and the sewer system needs cleaning.
If, after checking all the above details, the error code 5E does not disappear, then the machine requires professional intervention.
Call a professional if your Samsung is faulty
There are a number of faults that require a specialist to repair under warranty. The table below lists possible causes of error 5E and estimates for repairs.
| Signs error occurrence |
Possible cause of the error |
Necessary actions |
Cost of repairs, including spare parts, RUB |
| There is no water drainage, no spin, code 5E on the display |
Pump failure. This is the most common malfunction. Statistically, nine times out of ten, this error is caused by the pump that pumps out the water. |
Replacing the pump | 3500-5600 |
| The wash cycle stops with water in the tank, and error 5E is displayed. | Failure of the control controller responsible for all processes occurring during the operation of the device.
|
Repair of the microcircuit or replacement of the control module if it is not possible to replace the faulty parts by soldering.
|
3900-5600 – repairs
from 7100 – module replacement
|
| The water doesn't drain, and the Samsung washing machine display shows 5E. | The problem is related to a clogged drain pipe, into which all foreign objects from clothing pockets, buttons, money, etc. end up along with dirty water. | Removing and cleaning the drain pipe | 1400-2600 |
| The panel shows the SE error code, no drain. | Damage to the wiring where the pump connects to the controller. This could be caused by a break during transportation or damage from pets or other pests.
|
Replacing wires if it is impossible to restore the connection by twisting them properly
|
1600-3000 |
Please describe your problem, the exact model name of your washing machine and leave your contact information.
A specialist will arrive at your chosen time between 9:00 AM and 9:00 PM, determine the cause of the malfunction, calculate the repair cost based on your Samsung washing machine model, and perform all necessary repairs to resolve the 5E error. If you decline the repair, call a specialist not paid.
